Customer Service Representative - Collision Center

Customer Service Representative - Don McGill Toyota Houston - Collision Center

We're looking for highly talented, dedicated, and quality-focused teammates to help rour customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.

• Greet all customers in a timely, friendly and professional manner
• Answer all phone calls consistently and ensure all phone messages immediately communicated to the correct recipient
• Ensure all customer comfort items are fresh & available for customers at all times (coffee, water, magazines, etc.)
• Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup person
• Monitor assignments, estimate/repair appointments and capture rates of assignments and logbooks
• Filing: Daily filing of customer records, RO jackets are filed in alphabetical order, parts invoices, etc.
• Performs other administrative/clerical related duties as assigned

Benefits

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About Our Dealership

Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!